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Ready to preserve your audio heritage? Contact us for a free consultation and detailed quote tailored to your specific needs.
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Frequently Asked Questions
How long does the digitization process take?
Standard projects typically take 1-2 weeks from receipt. Rush service (48 hours) is available for an additional fee. Complex restoration projects may take longer depending on the scope of work required.
What condition should my media be in?
We accept media in any condition, from pristine to severely damaged. We specialize in recovering audio from challenging sources. Our assessment will determine what's recoverable and any additional restoration needed.
What formats will you deliver my audio in?
We can deliver in any format you need: WAV, AIFF, MP3, FLAC, and more. We also provide Pro Tools, Logic, or Ableton project files upon request. Standard delivery is 48kHz/24-bit WAV files.
Is my media safe during the process?
Absolutely. We maintain strict chain-of-custody procedures, climate-controlled storage, and comprehensive insurance. Your original media is handled with archival care and returned exactly as received.
Do you offer shipping services?
Yes, we provide insured shipping labels for sending your media to us. We also offer secure return shipping with tracking and insurance coverage for your peace of mind.
Can you handle large archive projects?
Yes, we regularly work with studios, museums, and institutions on large-scale digitization projects. We offer custom workflow development, metadata standards, and volume pricing for extensive collections.